What Do Commercial Cleaning Services Include

Commercial cleaning services cover regular tasks like vacuuming, bathroom sanitisation, and bin emptying, plus periodic work such as carpet shampooing and window cleaning. But the thing is, most businesses don’t know which services they actually need until something goes wrong.

Which is exactly the problem we’re planning to solve here. Because you shouldn’t have to guess whether your office needs three cleans per week or five. 

At Urban Clean, we’ve helped clients throughout Australia figure out realistic cleaning schedules that keep workplaces healthy without blowing budgets. And using our experience, we’ll share what services typically get included and how they work in practice.

You’re also going to learn how specialised cleaning works for medical and childcare facilities and what separates professional companies from the rest.

Keep reading to find out what actually counts for your business.

What’s Included in Commercial Cleaning Services?

As we already mentioned, commercial cleaning services include regular tasks like vacuuming, mopping, dusting, bin emptying, and bathroom sanitation on schedules that suit your business. In practice, most contracts cover the daily basics plus periodic deep cleaning work.

Here’s what the everyday tasks involve:

Daily Office Cleaning Tasks

Cleaners wipe down desks, empty rubbish bins, and vacuum high-traffic areas every workday morning or evening. The goal is to keep your workplace presentable without disrupting productivity during business hours.

Daily cleaning also covers the spots everyone uses. Kitchen and bathroom amenities get sanitised daily to prevent germ build-up (yep, those sneaky bits everyone forgets) and maintain workplace hygiene.

Meanwhile, reception areas and meeting rooms receive quick tidy-ups so your clients walk into a neat space. That first impression influences how clients see your whole operation.

Deep Cleaning and Specialty Work

Now that you know the daily basics, deep cleaning tackles the bigger jobs that build up over time. 

For example, carpet cleaning removes embedded dirt and allergens that regular vacuuming misses over months of use. This is where most people go wrong. They wait until carpets look filthy instead of scheduling steam cleaning every few months.

Floor care works differently, though. Hard floor stripping and sealing restores shine and protects surfaces from daily wear in busy commercial spaces. The process takes longer, but saves you from replacing floors down the track.

Plus, high-level dusting tackles ceiling vents, light fixtures, and shelving that standard cleaning doesn’t reach weekly. One office manager in Melbourne told us they hadn’t cleaned their air vents in three years until our team pointed out the dust build-up. 

So don’t wait until things look bad to book these services.

Medical and Aged Care Cleaning: What Makes It Different?

Healthcare-related infections are the most common complication across hospitals, aged care facilities, and medical centres, which is why cleaning standards are so much stricter there. 

And honestly, standard commercial cleaning products won’t cut it when you’re dealing with spaces where infection control can literally save lives. So what does proper medical cleaning look like in practice? Let’s start with infection control.

Infection Control Standards

The best part about proper infection control cleaning is that it actively prevents disease spread rather than just making spaces look tidy. Medical cleaning follows strict protocols using hospital-grade disinfectants to eliminate bacteria and viruses from clinical surfaces.

Also, cleaners receive infection control training and use colour-coded equipment to prevent cross-contamination between patient areas. They use red cloths for bathrooms, blue for general areas, and yellow for high-risk zones. 

Sounds pretty basic, but it’s effective. We’ve even found through hands-on work that proper colour-coding prevents up to 90% of cross-contamination issues.

Specialised Equipment and Products

Medical cleaners rely on specialised equipment and environmentally friendly products that meet health standards without harming vulnerable patients. The gear includes:

• Microfibre cloths designed for healthcare settings
• HEPA-filter vacuums that trap airborne germs
• Steam cleaners that sanitise without harsh chemicals

Worth Noting: Cleaning professionals in medical facilities use products approved by the Therapeutic Goods Administration. These solutions maintain healthy environments while respecting patient safety and environmental responsibilities.

Beyond medical settings, other industries have their own specific cleaning requirements, too.

Industry-Specific Cleaning Across Australia

Different industries need different cleaning approaches depending on what happens in the space every day. Let’s be real here. What works for office cleaning won’t cut it in a restaurant kitchen or childcare centre.

So, the table below shows what each industry prioritises:

Industry	Primary Cleaning Focus
Office Cleaning	Workstations, meeting rooms, amenities
Medical Cleaning	Infection control, clinical waste, sterile areas
Childcare Cleaning	Play areas, high-touch surfaces, safety standards
Restaurant Cleaning	Kitchen equipment, food prep zones, grease management
Industrial Cleaning	Heavy machinery, warehouse floors, safety compliance

While office buildings need consistent desk sanitisation and amenity care, retail cleaning focuses on shopfront presentation daily. 

Meanwhile, gyms face their own challenges. They require specialised equipment, wipes and shower facility maintenance to handle Brisbane humidity and member sweat.

That’s why commercial cleaners across Perth, Sydney, Melbourne, and Brisbane specialise in adapting their methods for each industry type. However, two industries need way more attention than the rest.

1. Childcare Cleaning

If you’ve ever dropped your kid off at childcare, you’ve probably noticed how often those floors get mopped. Because childcare centres tackle constant spills, sticky hands, and germs that spread like wildfire among toddlers.

So everything gets sanitised multiple times daily because bacteria move quickly. Even schools follow these same safety-focused cleaning schedules to keep students healthy.

2. Restaurant Cleaning

Kitchen equipment in hospitality settings faces constant use and builds up bacteria quickly. That’s why restaurant cleaning demands grease trap cleaning, exhaust hood maintenance, and food prep zone sanitisation for health compliance.

Commercial cleaners specialising in restaurants understand food safety regulations. Because, believe it or not, even one failed health inspection can close a restaurant completely.

What Professional Cleaning Companies Bring to the Table

Professional cleaning companies like Urban Clean save you from managing staff rosters, buying supplies, and chasing up missed tasks yourself. The team brings a certain consistency that’s hard to match when you’re training casual staff who might leave next month. Plus, they handle the boring admin work, too.

You also get proper oversight. For example, quality auditing systems like Janiflow update track cleaning completion. Clients often tell us how much they appreciate real-time updates showing exactly what we cleaned and when.

Bottom Line: Professional companies handle staff scheduling, supply ordering, and compliance paperwork so you can focus on running your business.

Are Commercial Cleaners Fully Insured?

Yes, reputable commercial cleaners throughout Australia carry public liability insurance for your protection.

That’s not just a nice-to-have either. Insurance protection counts when cleaners work after-hours in offices or handle expensive medical equipment in healthcare facilities. Simply put, fully insured commercial cleaners cover accidental damage or injuries during cleaning visits.

Pro Tip: Always check insurance certificates before signing contracts so you’re covered if something goes wrong.

The security of your business operations depends on working with insured cleaning professionals. That protection becomes part of choosing the right commercial cleaning services for your workplace.

Ready to Find Your Cleaning Match?

Commercial cleaning services across Australia go well beyond just vacuuming and taking out bins.

You’ve learned what’s included in daily office cleaning, how medical and aged care facilities need stricter infection control, and why different industries require specialised approaches. Professional cleaning companies bring equipment, training, and insurance that protects your business operations.

The right service depends on your workplace needs, not what sounds impressive in a sales pitch. Urban Clean helps businesses across Perth, Sydney, Melbourne, and Brisbane match cleaning schedules to actual requirements.

Get in touch today for a free consultation. Our team will assess your space and recommend a cleaning plan that suits your business.